Known Issues

Poor performance on RTX 20xx or GTX 1660 GPUs

We recommend using NVIDIA Graphics Driver version 436.02 (or newer) for RTX 20xx or GTX 1660 GPU. Using older drivers may result in degraded performance. You can check your currently installed driver version on the Home page of the NVIDIA Control Panel.

We recommend downloading drivers from official NVIDIA website.

Deep Learning model or Editor configuration cannot be saved to read-only directory

This error may occur when attempting to open a OneDrive-saved Deep Learning model in the Deep Learning Editor.

Note that as of release 5.5.0.10640 for version 5.5 and release 5.4.0.10399 for version 5.4, this issue should not occur.

However, if you encounter this obstacle, please follow the steps below to work around it:

1. Create a directory outside the OneDrive environment.
2. From the directory of the affected model, copy the pluginconfig.xml file (and threshold.xml if the issue is related to the DetectAnomalies model) and paste it into the new directory.
3. Create another directory in that same location and name it "models".
4. Copy the model.avdlmodel file from the "models" directory of the OneDrive-hosted model you were attempting to open and paste it into the new "models" directory.

TIFF images are not supported

Aurora Vision Deep Learning tools do not support .TIFF images. Please convert your images to a different format.

No answer from server

For complex and large Deep Learning models, the error message 'No answer from server' might appear.

To resolve the issue, open the settingsDL.xml file from %LocalAppData%/Aurora Vision/Aurora Deep Learning 5.5 and increase this value:  <CommunicationTimeout>900000</CommunicationTimeout> by approximately 100 times.